To make a copy of a previously sent email, follow these steps:
- Go to the VR Email tab in Salesforce
- Click the View Sent Emails link
- Click the Actions link to the right of the email you want to copy
- Click the Make a Copy link to make a copy of this email message
- Enter a name for the copy of your email
The copy will appear under the VR Email tab as a draft ready for you to edit and launch when ready.